The issue of outsourcing managed IT services outside Canada to the third world countries
The technical department for any company is very crucial in maintaining their day to day operations. All the systems and software need to be running at all the times and the data must be secured. Not every company has an in-house IT department. The current trend these days is to outsource your managed IT services to established companies that have all the resources to tackle all the day to day problems and prevent any future disaster. Outsourcing your managed IT services to a third world country can save you a lot of money but can also out your systems at risk. Outsourcing your IT services to a company in Canada may cost you a bit more but it gives you an assurance that it is a Canadian company and you can easily access it.
The major issue with outsourcing the managed IT service to a third world country is that the communication may not be easily accessible. Due to the timing difference, if an error occurs in the morning here and there is night time in a different time zone, then some personnel may not be available immediately. Hiring a Canadian based company will help you with easy communication and they can easily solve your problem in quick time. Not all issues are repaired in quick amount of time. Most times back ups are required before the repair work which can take a lot of time which might not be convenient for the company abroad and they might be reluctant to delay it.
Another major issue with outsourcing your IT services outside Canada to other third world countries is that server and speed may not be optimal. Often times due to long distance, the server speed may not be optimal as it is hosted in a different country. When you outsource your managed IT service Toronto to company that is your own country, you can trust the servers not to crash. Another thing unpredictable about third world countries are power shut downs and disasters. Power cut off is a big issue in many third world countries and the power back-ups such as generators and invertors may not be reliable. Scenarios like these are hard to predict but it could have a major impact on the company data.
When common problems like web hosting occurs, companies start to panic because their website is not live. They then contact the hosting company and check to ensure all the renewals and payments are made. If the hosting is in a different country, it can be difficult to contact and you have to choose another company quickly. Similarly, if you are having technical issues in your company, you need to either change the IT personnel or hire an established Canadian managed IT service company that has all the right kind of tools and resources to help you with your day to day technical issues. Relying on third world countries for managed IT service may not be a great idea since your company data is at risk. Call or email now for more inquiry.